Employee Benefits Administrator

Join our growing team at The Clear Group, a leading insurance specialist, industry- recognised for being people-first.

The Employee Benefits Administrator role is a 12 month fixed-term contract, with potential to transition into a permanent position.

We seek a strong administrator to work within our employee benefits broking team, with a keen interest in learning, offering a chance to forge a career path within our growing insurance group.

Embracing the diverse strengths of every candidate, whether you're a perfect match or forging your path, we invite you to apply. Your unique perspectives enrich our team, and we're excited to witness the impact you'll make alongside us.

Overview

We take immense pride in providing our customers with first-class support. That's why we're seeking top talent like you who shares our commitment to excellence, delivering exceptional service, exceeding expectations, and fostering enduring relationships built on trust and integrity.

How you will make an impact

As an Employee Benefits Administrator within our Employee Benefits Team, you will play a vital role in providing essential administrative support. Your responsibilities will focus on assisting with the management of client accounts, supporting sales activities, and ensuring the efficient operation of our employee benefits services. Your attention to detail and organisational skills will be key in maintaining high levels of customer satisfaction and contributing significantly to the department's overall achievements. 

About you

Qualifications

• Educated to GCSE standard or equivalent.

Experience

• Administration Experience: Professional with robust administration experience preferably within a professional services environment, driven by a passion for learning and growth.
• Employee Benefits Expertise:  An understanding of the employee benefits market, including private medical insurance, group risk, and business protection would be an advantage.  
• Insurance Market Knowledge:  Familiarity with current insurance market practices, key providers, and their products in the main areas of employee benefits would be an advantage.  
• Compliance Standards:  Understanding of key compliance principles and standards required by the company and the FCA would be an advantage. 
• System Proficiency:  Proficiency in using company systems and procedures for maintaining client records (e.g., EPIC, MS Office, insurer online quotation systems, insurer broker portals, credit control, and accounts functions). 

Skills & Attributes

• Communication Skills: Strong written and verbal communication skills suitable for interacting with clients, insurers, producers, team members, and third parties. 
• Organisational Skills:  Ability to work within defined procedures, plan and organise work demands in a self-disciplined manner, and show flexibility to meet the broader needs of the team and business. 
• Initiative:  Proactive in using initiative to contribute fully to the employee benefits department. 
• Attention to Detail:  Keen attention to detail, accuracy in work, and strong organisational and communication skills for dealing with clients, the employee benefits team, and the broader business. 
• Pressure Handling:  Ability to work under pressure and demonstrate initiative in supporting others. 
• Eligible to work in the UK

Our Culture

Our culture is built on the principles of professionalism, resilience, respect, and continuous growth. We are committed to protecting our employees by ensuring a healthy work-life balance and a safe workplace where everyone is valued. We believe in excelling in our roles, constantly striving to deliver our best. And most importantly, we believe in succeeding together, supporting each individual's development and career aspirations in an inclusive environment.

Our Benefits

Making it Clear – on top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. We offer a wide range of support and benefits, which include:

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Wellbeing support: Our Wellbeing hub with Aviva gives physical and mental health support. We also have Group Medical Insurance and an Employee Assistance Programme.
• Taking time for you: we work flexibly – our hybrid working approach means we like to see you in the office as a minimum 2 days per week, with the other days working from home.  Our annual leave accrues up to 27 days p/annum with service and the opportunity to purchase 3 additional days, plus bank holidays.
• Planning for the future: We have a contributory pension scheme; Group Life Assurance 4x salary; Group Income Protection.
• £1000 referral bonus when you introduce an employee: receive £1000 when you introduce a friend, family member or someone from your network, following successful completion of their probation.

We value inclusion and diversity

Diversity, Equity and Inclusion is important to us, and we appreciate difference through inclusiveness and belonging. One way we are doing this is through our valued staff networks which play a critical and highly valued role in keeping us focused on being a diverse, inclusive and engaged employer. We recognise and support staff networks for Gender Equality - Female Alliance in Business, Early Career Professionals, and have further plans to expand these.

In recruiting for our team, we welcome the unique contributions that candidates can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.