Account Handler - Commercial

As an Account Handler in our Commercial Insurance team, you will play a pivotal role in managing client portfolios, delivering tailored insurance solutions, and ensuring exceptional service. With a focus on Commercial Insurances across a variety of specialisms, you will collaborate with Account Executives and insurers to negotiate terms, provide expert advice, and support the seamless management of policies. This position offers the opportunity to contribute to a client-focused team and grow your career in a leading insurance organisation.

How you will make an impact

You are an experienced  professional with a proven track record in commercial insurance account handling. With expertise across a range of Commercial Insurances, you are adept at tailoring solutions to meet diverse client needs. Proficient in using Acturis broking platforms, you possess the technical knowledge and interpersonal skills to navigate complex insurance requirements with confidence.

Why Join Us?

At the heart of our culture lies a commitment to protect, excel, and succeed together. Our culture is built on professionalism, resilience, respect, and a commitment to continuous growth. We foster an environment where everyone is empowered to thrive, working collectively to deliver success for our clients, colleagues, and communities.

The Clear Group Experience

Joining Clear Group means becoming part of an industry leading team that puts people first. We are committed to creating a work culture that values entrepreneurial spirit, adaptability, and even a bit of fun along the way.

What you can expect:

• Career Growth: Ample opportunities to advance within a leading insurance firm.
• Flexibility: Work arrangements designed to support your work life balance, allowing you to excel in all areas.

Whether you are an ideal fit or looking to forge your path, we welcome the diverse strengths each candidate brings. Your unique perspective strengthens our team, and we are excited to see the impact you’ll make alongside us.

Key Responsibilities

• Client Management
  Respond to client queries promptly and professionally, building strong relationships and understanding their insurance needs.
  Ensure the accurate preparation and renewal of client policies, enhancing coverage as required.
• Policy Administration
  Process new business, renewals, endorsements, and cancellations with precision and timeliness.
  Keep detailed, up-to-date client records that meet company standards.
• Insurer Negotiation
  Work with insurers to secure favourable terms and negotiate competitive premiums tailored to client needs.
• Compliance and Regulation
  Maintain strict adherence to FCA regulations and company compliance standards.
  Stay updated on regulatory and industry changes to provide accurate, compliant advice.
• Collaboration and Teamwork
  Collaborate with Account Executives and other colleagues to ensure seamless client support.
  Share knowledge and best practices while mentoring junior team members

Experience and Qualifications

Essential

• Extensive experience in Commercial Insurance, covering new business, renewals, and MTAs.
• Proficiency with Acturis or similar broking platforms.
• Strong knowledge of commercial insurance lines, including Property Owners, Commercial Combined, Shops/Offices, Liability, Professional Indemnity, and Cyber.
• Thorough understanding of FCA regulations, Consumer Duty obligations, and compliance standards.

Desirable

• ACII qualification or commitment to obtaining it.

Right to work

• Candidates must have the legal right to work in the UK.

Our Benefits

Making it Clear – we know that great teams, exciting career opportunities, and a supportive work environment are key to your success. Alongside a competitive salary, we offer a comprehensive range of benefits designed to support your wellbeing, work life balance, and long term future.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Wellbeing Support: Our Wellbeing Hub provides access to physical and mental health resources, ensuring that you have the support you need. Additional support is available through Group Medical Insurance and our Employee Assistance Programme. You will also have access to gym membership discounts and an eye care scheme to support your overall health.

Flexible Work Life Balance: We believe in a healthy work life balance, and our hybrid working model reflects this. While we value seeing you in the office, we offer the flexibility of working from home on other days. Additionally, we offer up to 27 days of annual leave, which increases with your length of service, and you have the option to purchase up to 3 extra days. Bank holidays are also included.

Future Planning: We care about your future, which is why we offer a contributory pension scheme to help you plan for retirement. You’ll also benefit from Group Life Assurance and Group Income Protection, offering peace of mind in case of unforeseen circumstances.

Reward Schemes: We value the people who help us grow, and that’s why we offer a talent referral scheme. If you introduce a successful candidate to Clear Group, you’ll receive a one off bonus when they complete their probation. We also offer a qualification bonus upon the successful completion and verification of certain qualifications, rewarding your continuous professional development.

Volunteer Days: At Clear Group, we believe in giving back to the community. We offer volunteer days for you to spend time supporting a cause that’s important to you. This allows you to make a positive impact while balancing your work responsibilities.

Equal Opportunities and Inclusion

At Clear Group, Diversity, Equity, and Inclusion are at the heart of our values. We believe in fostering an environment where everyone feels a genuine sense of belonging, and we celebrate differences through inclusiveness. Our staff networks such as the Gender Equality Alliance, Female Alliance in Business, and Early Career Professionals play a pivotal role in making Clear Group a diverse, engaged, and inclusive workplace.

We are actively expanding these networks to support even more perspectives and experiences. As we build our team, we warmly welcome the unique strengths each candidate brings from their background, education, and culture to their gender identity, language, veteran status, disability, and beliefs. We know that a team rich in diverse voices helps us all thrive, and we look forward to seeing how your experiences will contribute to our shared success.

Join us at Clear Group and be part of a team that is dedicated to making a difference, shaping the future of our industry, and empowering every individual to thrive.