Account Handler - Commercial
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
We’re looking for an Account Handler to join our Broking Operations team at Clear Group.
This is a great opportunity for someone early in their insurance career to build hands-on experience in a fast-paced broking environment, supporting Account Executives, insurers, and clients to ensure policies are managed accurately and efficiently.
You’ll be part of a collaborative team where attention to detail, great service, and strong organisation really matter and where you’ll develop your knowledge across a wide range of insurance products and processes.
What you’ll be doing
In this role, you will:
- Support with renewals, new business, and mid-term adjustments
- Handle day-to-day client queries quickly and professionally
- Prepare and process policy documentation accurately and efficiently
- Support Account Executives with client servicing and insurer communication
- Maintain accurate records in line with FCA and compliance requirements
- Identify potential cross-sell or upsell opportunities and escalate where appropriate
- Help ensure smooth workflow and internal handovers across the team
What you’ll bring
You don’t need extensive experience, but you should bring:
- Some experience in insurance, customer service, or an office-based role
- Strong attention to detail and a willingness to learn
- Good communication skills and a client-focused mindset
- Ability to stay organised and manage multiple priorities
- A proactive, reliable approach to your work
Nice to have (but not essential)
- Progress towards Cert CII
- Familiarity with Acturis or similar systems
- Awareness of FCA-regulated environments or Consumer Duty principles
Why this role
This is an excellent opportunity to build a career in insurance broking. You’ll gain exposure to core account handling activities, develop your technical knowledge, and learn from experienced colleagues in a supportive environment.
You’ll be joining a team where development is encouraged and where you can build the foundation for a long-term career in the industry.
Eligibility
Applicants must have the legal right to work in the UK.
Recruitment notice (agencies)
Clear Group does not accept unsolicited CVs from recruitment agencies. Where no signed terms of business exist, we reserve the right to engage directly with candidates.
About Clear
Since forming in 2001, our mission has remained the same , to be the insurance group that’s different by choice. Our success has always been defined not just by what we do, but how we do it. Guided by our values, we are committed to professionalism, excellence, and doing the right thing, building a culture where people feel valued, respected, and proud to be part of the Clear Group.
Through the acquisition of a range of businesses, we are shaping a group of knowledgeable specialists across retail, MGAs, broker networks, technology, and solutions. With resilience and commitment, we are driving sustainable growth, supported by our strong national presence in the UK and expanding into continental Europe.
As our organisation evolves, so does our focus on being a place where people belong, thrive, and succeed together. By fostering collaboration, encouraging ideas, and celebrating collective success, we create an environment where every voice matters and where simplicity and clarity guide the way we work.
Together, we are an ambitious and independent group, driven by our clients’ needs, powered by our people, and strengthened by the values that unite us.
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